southwest airlines boarding pass does not read

And Southwest is the ONLY airline that this problem occurs. This has occurred every time I’ve attempted to add it over numerous iOS updates. It appears on the screen and disappears after Add is pushed but is not in the wallet.

They politely parked my wheelchair at the gate almost 2 hours before the flight with no access to bathroom, drink, or food. The mobile boarding pass does not show up in Apple Wallet despite it saying it’s been added. In order to be allowed to board that 8:55 flight I would have to be at the gate 30 minutes ahead plus two hours for the wheelchair service meaning that I must be to Southwest Airlines by 6:25. I was given a boarding pass for a later flight. By the time I made it to the front from there I no longer had time to call a wheelchair. I was pointed to stand in the end of the line with only my walker and no where to sit. I was told that due to abuse of the system there was no longer assistance for handicapped people. After years of traveling with excellent compassionate service from Southwest Airlines I arrived at the Sk圜ap and asked for assistance with a wheelchair which I had preordered. Make sure you check in for your flight 24hrs before the flight to get an earlier boarding position. If you have a later boarding position in the C's, you'll probably end up in a middle seat. Once you board the plane, you can take any open seat! Window, aisle, middle- your choice. Make sure you check with the passengers around you to see if you are in the right order. The customer service agent will ask customers to line up in order next to the boarding posts near the gate. Southwest boards in alphabetical and numerical order (A1, A2, A3.B1, B2, B3. The position will either be A, B, or C, and the number will be between 1 and 60. Southwest has an open seating policy, so instead of being assigned a specific seat, you'll be assigned a boarding position and number. And you absolutely need to be at the gate 10mins before departure, or else your boarding ticket may be deleted and given to a standby passenger. I would recommend being there 45 minutes to be safe. For example, if your departure time is at 10:00AM, you want to make sure you are at the gate no later than 9:30AM. Great question! Southwest typically begins boarding their aircraft 30 mins before the scheduled departure time.

Southwest airlines boarding pass does not read